Current Openings
Charity Auction – General Staff
Duties/Responsibilities: Work with Charity Auction team to promote Charity Auction and the two designated charities for the convention year (American Cancer Society will always be the primary charity), assist in collecting the donated items from Katsucon staffers, attendees, vendors, artists, and guests, report directly to Department Head and Assistant Department Head for other miscellaneous tasks.
Preferred Qualifications:
- Knowledge of Anime
- Previous Con work
- Previous charity work with other organizations
- Attendance of other anime conventions
Mandatory Qualifications:
- Basic mathematic skills
- Organization skills,
- Communication skills
- Skype account,
- E-mail access.
Web Department – Assistant Head
The Assistant Head is responsible for assisting the Department Head in the day-to-day operations of the Web Department as pertains to the Katsucon website. They are a secondary point of contact within and without the organization for any issues pertaining to the website. They are also responsible for helping ensure that website content is loaded in a timely manner. Much of the work is done virtually, but the Assistant Head may also serve as a physical proxy for the Department Head if necessary.
Responsibilities include but are not limited to:
- Updating the website with information received in a timely and punctual manner
- Handling queries that are received relating to the website from within Katsucon and from prospective visitors and guests
- Assisting with the development and deployment of web technologies to further enhance the experience of Katsucon members, guests, and attendees
- Acting as the representative of the Web Department in situations where the Head is unavailable
The ideal candidate must have:
- Experience with WordPress or other CMSes (Contact Management Systems)
- Experience with social media platforms (Facebook, Twitter, Tumblr, etc.)
- Reliable internet access and the ability to regularly check e-mail
- Good grammar and spelling
- Promptness and punctuality
- The ability to dedicate and devote as much time as is necessary to do the job
The ideal candidate should have:
- Live within driving distance of the convention
- Have experience with building and designing web applications
Web Department – Developer
The Web Department manages the Katsucon public web site, the staff web areas, and other web-centric functions.
We’re looking to add an integral team player to the web team. This position requires year-round participation and some at-con work; please only submit an application if you will be able to contribute on that basis.
- Required:
- Experience developing software with MVC frameworks in a LAMP environment
- The ability to donate however much of their time is required to do the job
Appreciated:
- Experience designing databases
Operations Department – General Staff
Do you have excellent communication skills? Do you enjoy providing top-notch customer service? Do you love solving people’s random and crazy problems? If you do, come join us!
The Operations Department (a.k.a. “Ops “) is hiring four General Staff members: three for regular shifts, and one floater to pitch in during meal times and to provide last-minute coverage if necessary. We run 24 hours a day in three 8-hour shifts, from 8 a.m. on Friday to around 4 p.m. on Sunday. We give some leeway for meals and pre-arranged breaks (for example, if you tell us beforehand that you want to visit a panel), but otherwise we work on a set schedule. Our work is almost entirely internal: our mission is to provide information and assistance to all Katsucon departments, although we occasionally work with attendees as well.
Because we are Katsucon’s customer service department, we provide support to other departments by answering questions, routing housekeeping and hotel-related requests to Gaylord staff, and posting convention-related information on Katsucon’s website and Twitter feed. We use CB radio as our primary method of communication with the rest of Katsucon, transmitting information across channels as needed. We perform in-person services too, such answering walk-in questions, and Ops personnel going to other locations within the convention. We are also one of the few departments who interact directly with the Gaylord, so we receive our colleagues’ water-station refill, trash pickup, maintenance and similar requests, routing them to the Gaylord, and following up to ensure that Katsucon’s needs are fulfilled.
The type of activity is also unpredictable: we are a catch-all, filling a variety of needs that have ranged from sharpening pencils to serving as an impromptu crisis center, so you will have plenty of opportunities to flex your problem-solving skills! Ops is also a great way to get to know Katsucon from the inside, and to meet staffers from all across the convention!
As a General Staff member, you will primarily take notes on Ops’ interactions with Gaylord and Katsucon staff, post updates to Twitter and the website, and help answer questions that come to us over CB radio and through walk-ins. You may also be asked to work directly with Gaylord staff, run messages to other departments, and perform random tasks. Since you are most likely new to staffing, we will look to you for assistance and backup: you will help relay answers, but not necessarily to know them, and that is fine! You will also get used to speaking over CB radio, faster than you might expect.
If you are interested, here are the characteristics we’re looking for:
- Dependability
- Excellent listening skills
- Ability to follow directions
- Can-do attitude and willingness to pitch in
- Typing speed of +50 wpm
- Reasonably good grammar and spelling skills
- Willingness to speak loudly and clearly over CB radio
- Enjoyment of corny humor (if you think we’re joking, we’re not!)
If this sounds like you, just fill out an application form and it will be sent to our HR dept. If you have a shift preference or limits on your schedule, we will do our best to accommodate you, but please understand that our focus is on achieving complete coverage for each shift.
If you’d like to join us but are looking for something a little less intense, we’d love to have you volunteer! Just contact volunteers@katsucon.org and ask for us by name!
Volunteers – General Staff
Duties/Responsibilities:
- Willing to work long hours in extremely noisy conditions,
- flexible to fill in for any department in the convention,
- able to move quickly between areas of the convention (no dawdling),
- able to keep a cool head under stress,
- ability to find items in a large pile a plus,
- to be extremely flexible in a the face of issues,
- an understanding that attending any programming in the convention may be impossible,
- able to perform excellent customer service.
There are new positions available all the time, even if they’re not listed here, so if you don’t see what you’re interested in above but you’d still like to be part of the best convention staff out there, we’re happy to accept your application.
Thank you!
Staff Application
